Key Takeaways
- Orphia’s first application will provide preoperative cataract education intended to prepare patients for discussions with their surgeons.
- The brand-agnostic platform is designed to integrate with practices’ existing systems and workflows.
- Bausch + Lomb plans to expand Orphia to support care coordination, practice workflow, and other aspects of the patient journey.
Bausch + Lomb has introduced Orphia, an AI–powered digital health platform with an initial application focused on preoperative cataract education.
The brand-agnostic platform is designed to help patients understand cataracts and available treatment options, identify concerns, and prepare for discussions with their surgeons. According to Bausch + Lomb, Orphia aims to reduce routine educational and operational demands on clinical teams while allowing physicians to devote more time to patient care.
Orphia is designed to integrate with practices’ existing systems and workflows and provide clinical teams with actionable insights. Bausch + Lomb plans to expand the platform’s capabilities over time to support other aspects of the patient journey, including care coordination and practice workflow.
Bausch + Lomb engaged Hippocratic AI to assist in developing Orphia’s conversational patient engagement capabilities. According to the release, Hippocratic AI’s proprietary large language model was built on more than 200 million patient interactions and validated by more than 7,500 US-licensed clinicians.
“For decades, our teams have invested tremendous time educating patients before surgery because informed patients are more confident, more engaged and better prepared to make decisions about their vision,” said Vance Thompson, MD, founder of Vance Thompson Vision. “AI can handle many of the routine operational tasks like preop calls. People remain at the heart of care.”
Orphia will operate under Digital Health Services, a newly created Bausch + Lomb platform led by Manisha Narasimhan, PhD, president of Digital Health Services.
