10.30.19

Johnson & Johnson Vision Ceases Customer-Facing Operations for Sightbox Online Contact Lens Subscription Service

Source: Johnson & Johnson Vision

Johnson & Johnson Vision announced that it will cease customer-facing operations for Sightbox, its U.S.-based online contact lens subscription service, while it evaluates options for the business over the next few months.

The company said this was a strategic decision and will enable it to focus its connected commerce investments in other program areas. 

Sightbox will ship existing members their remaining annual contact lens subscriptions free of charge but will accept no renewals or new subscriptions during the evaluation period. Johnson & Johnson Vision is reducing the Sightbox workforce but maintaining some roles key to the evaluation process, according to a company news release.

The company will provide an update at the conclusion of the process which is expected to take several months.

 

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