Bausch + Lomb and IBM announced the launch of the new eyeTELLIGENCE applications which will run on the IBM Cloud to help eye surgeons and surgical facilities work more efficiently using Stellaris Elite vision enhancement systems. The companies built the eyeTELLIGENCE applications to deliver surgeons first-in-class efficiency features that include expedited technical support and the ability to synchronize preferred surgical parameters across multiple Stellaris Elite systems, according to a company news release.
Stellaris Elite systems are continuously monitored and maintained by Bausch + Lomb to ensure surgeons experience its highest levels of performance. Using Watson Internet of Things (IoT) services on the IBM Cloud, Bausch + Lomb will have a centralized view of operational and performance data from its Stellaris Elite systems around the United States. This allows Bausch + Lomb to pinpoint and respond to technical and service requests made by surgeons and staff promptly, as well as identify system conditions that can be addressed proactively to limit or minimize down-time.
“We are extremely proud to partner with IBM Watson Health to bring these never before seen solutions to the ophthalmic community,” Chuck Hess, vice president and general manager, U.S. Surgical, Bausch + Lomb, said in a company news release. “It’s allowing our company to be more engaged and connected with our customers than ever before by speeding up our response to their needs and creating the opportunity for surgeons to improve their overall practice workflow. We look forward to continuing our partnership with IBM and exploring the use of cloud technology with our broad suite of surgical innovations to meet the ever-evolving needs of our customers and their patients.”
By using the new eyeTELLIGENCE apps on the Stellaris Elite user interface, surgeons can gather information about the system and make service requests or report technical issues, which are then sent via the IBM Cloud to the appropriate team at Bausch + Lomb. Surgeons can also grant Bausch + Lomb remote access into their Stellaris Elite system through the IBM Cloud, so that service teams can make technical assessments and software updates expeditiously.
The eyeTELLIGENCE application also allows surgeons to sync their settings across all of the Stellaris Elite machines on which they operate, no matter the location. Surgeons need only login to their account from one machine to access and adjust settings. If a setting adjustment is made and saved on that machine, those changes can be applied to all Stellaris Elite machines connected to their account.
“Our work with Bausch + Lomb is tailored to deliver the benefits they wanted most from the cloud, in conjunction with the security and compliance that their surgical systems require,” John Granger, general manager, GBS Cloud Application Innovation, IBM, said in the news release. “The security, flexibility and speed of the IBM Cloud positions it as the ideal platform to run the eyeTELLIGENCE network.”
The eyeTELLIGENCE applications are the result of IBM’s collaboration with Bausch + Lomb to design a cloud strategy tailored to the needs of their customers. The foundation of the IBM Cloud provides Bausch + Lomb and its customers with high levels of inherent security within its architecture, as well as the ability to control where data streaming in from its systems resides in IBM’s global data center network.